Culver’s is jumping on the gluten-free bandwagon by beginning to offer a gluten-free bun option. The new buns, made by Udi’s Gluten-Free, should be available in all Culver’s locations by the end of March.
By offering the gluten-free buns, gluten-free customers will now be able to enjoy ButterBurgers and Grilled Chicken Sandwiches. The ButterBurgers and Grilled Chicken Sandwiches will come unassembled with a warmed, wrapped Udi’s Gluten-Free Bun to minimize the risk of cross-contamination. More about the new offerings:
“Our mission is that each guest who chooses Culver’s leaves happy. When some of our guests shared that they were unable to enjoy our signature ButterBurger because of gluten allergies, we had a responsibility to respond,” says CEO and co-founder Craig Culver. “This option makes it possible for all guests to savor a delicious burger.”
I was excited when I first received the email with this news, but was curious about the fries. Would the fries be gluten-free (fried in a dedicated fryer)? I sent an email and received this response:
Thanks so much for reaching out. I would be happy to help with your questions!
Prior to introducing the gluten free bun in Culver’s restaurants, a regional system wide training was held to educate managers/owners about the product and how to manage it. The gluten free bun is served to the guest in a sealed bag to avoid cross–contact from other gluten products in the restaurant.
The Crinkle Cut Fries do not contain gluten, however there is a risk of cross-contact with gluten in the fryers. We recommend guests concerned about cross-contact avoid all items cooked in the fryer. Culver’s restaurants are not gluten-free environments and cross-contact with other food items that contain gluten is possible. We cannot ensure any of our menu items (except the gluten-free bun in the sealed package) are gluten-free.
Please let me know if there is anything else I can help you with. Thanks!
Katie Helscher, on behalf of Culver’s
So, while I was hopeful about the fries, I will be avoiding them. After browsing the Culver’s menu, I was pleased to see there are a number of other food items that don’t contain gluten, including green beans, cole slaw, George’s Chili, salads and many of their shakes, concrete mixers and desserts.
As always, when dining out gluten-free, do your due diligence and make sure the staff understands your needs. There are very few restaurants that are 100% gluten-free, so cross-contamination is always a risk. If you don’t feel comfortable with what you are hearing from the staff, perhaps it is best to dine elsewhere.