When I wrote about Kroger’s gluten-free list and Udi’s products being carried in their stores last week, I received a lot of comments letting me know that many Kroger stores were not carrying the Udi’s products. I sent an email to my contact at Udi’s Gluten-Free and wanted to share the response that I received back from them:
Thanks for the post about the cookies. I just talked to our Kroger rep and we sent cookies to all the Kroger stores that have our bakery rack and this does include the KS, Ralphs, Etc., but two things may be happening here:
1.) People still don’t know to look for our rack in the bakery section and that is sometimes because Kroger stores will carry us on the rack in the bakery and also keep a few skus in the freezer
2.) Some stores that do not have racks will order products because it shows up that they can order the products
All Kroger stores and their counterparts have the ability to order the entire line of Udi’s Gluten Free products. If a customer cannot find the cookies in the bakery section either on our branded rack, on the store’s bakery shelf, or in the freezer then they can request that the store manager places an order.
Let me know if anyone comes at you with any further questions!
Social Media Coordinator
So, from the email it seems that maybe contact with the store manager may be the only thing that needs to be done for those stores to carry the whole line, or some of Udi’s products. Consider printing out the information contained in this post to help with any confusion with the manager at the store.
I hope that this helps those of you who are having a problem finding the Udi’s products close by.